MPS’ Values of Excellence, Efficiency,
and Empathy Deliver Customer Success

Testimonials

University of Texas Press 

“MPS software has helped us manage large amounts of subscription data in a way that enables us to provide excellent support to our customers. With a few clicks of the mouse, we are able to pull up a history of every interaction we’ve had with a particular subscriber, be it an issue served or a simple change of address. We love that all the information we need is in one place, and easy to find.”

~ Elizabeth Fairman, Journals Manager

Johns Hopkins University Press 

“We have worked with MPS since 2000 and could not be happier with their work and professionalism. Their development level is highly impressive, only using senior resources who all are long-term employees that enjoy working there. Another accolade is their help with defining functional specifications and advising on overall business models. Their QA is also the best I’ve seen and each release is thoroughly tested before delivery. This kind of technical partnership has ended up saving us a lot of time and money.”

~ Timothy D. Fuller, Chief Information Officer 

Massachusetts Institute of Technology Press 

“For over 20 years, MPS has been a great partner to MIT Press. They have consistently developed high quality products that meet our exact needs, on time and within budget. They have always been enhancing the products as per our ever-changing requirement. I would like to thank MPS and the team for all your support during these years.”

~ Abbie Hiscox, Journal Manager 

University of California Press

“I just wanted to thank you and the team for all your efforts to facilitate identifying lapsed subscriptions in advance of the close of our fiscal year. This has been a year of huge transition for the UC Press journals program with both new hosting and fulfillment systems coming online simultaneously, so we are keen to reach out to these lapsed subscribers to ensure that we are able to renew as many as possible prior to our fiscal close. Please pass along my thanks to your entire team, and you have a great weekend as well!”

~ Erich Van Rijn, Director of Publishing Operations 

The Rockefeller University Press

“It would be a tall order to find a finer platform solution that what MPS offers. The MPS platform handles all manner of models, whether you sell based on physical print issues, time-based subscriptions, units/minutes, or a combination of models. The solution is an extremely robust and flexible system that you can customize for your particular business and adapt as that business changes and grows. The API allows you to communicate with other apps and systems. Highly recommended!”

~ Gregory F. Malar, Development Director

Pharmaceutical Press

“We have been a customer of MPS for over five years. During this time, we have been very impressed with their processes, attention to detail, accuracy, and timeliness of the work, along with detailed online reporting. The MPS team has a professional approach to the issues and challenges that we put their way. Our business and consequent requirements from the service that MPS provide have changed over those years and MPS have been very flexible and helpful in adapting to those changes.”

~ Tony Jones, Client Services Manager

Springer

“We were very pleased with the overall development process and after support that was followed. MPS seems to be a world class provider from what we experienced on our first project (http://www.springerprotocols.com) from the very beginning like scoping out the project requirement, design & development, QA and testing phase and finally to migration of our legacy system. I would not hesitate to recommend them as a superior development house to anyone in need.”

~ Eddie Bates,  Technical Project Manager

Nature Publishing Group

“I am pleased with the quality of work MPS has delivered and their platform development and support capabilities. MPS team’s quick response with fast turnaround time has really impressed me. I take pride in making my decision to work with your team. MPS has been a competent team with highest work ethics. I’d not hesitate to recommend MPS to anyone.”

~ Jeremy McDonald, Platform Director

Macmillan Learning (Previously BFW)

“Our company works with the MPS team on a variety of projects powered by platforms. The team’s speed and accuracy are impressive. We recently moved to a new system, and the transition from one system to the other was seamless with this team. I appreciate the frequent communication and updates we receive. The attention to detail is unmatched by any other groups I have worked with. We have a high level of confidence when assigning projects to this team, and a great working relationship.”

~ Bonnie Vance, Senior Manager of Sales Operations

RCNi

“RCNi is delighted to partner with MPS to host our journals on ScholarStor. Our partnership delivers an enhanced user experience for our institutional and individual customers, and enables our authors to monitor the impact of their articles through a combination of traditional and altmetric measures.”

~ Rachel Armitage, Managing Director

Therapeutic Guidelines Limited

“I’d like to thank you for the efforts of your team for the professionalism and responsiveness throughout this process. It has been very easy to work with you up to this point and I am sure that will continue as the implementation starts. We’ve been very happy with progress…the app, the big html files, the search results by sections–all looking brilliant. Your team is doing a great job. It’s all very exciting!”

~ Leigh-Anne Claase, Editorial Director

Investor Place Media, LLC

“We find the platform suite to be flexible, responsive, and intuitive. We are very pleased with the customer support team and are made to feel they are as invested as we are in reaching our goals as a company. We look forward to the enhancements coming and hope to continue our relationship for many years to come.”

~ Penny Donelson, Executive Director of Customer Service & Systems

Countryside Publications

“The MPS platform suite offers us complete flexibility and ability to tie directly to our website via APIs, allowing immediate digital access for our subscribers. They work with different publishers, so when I come up with the next “great idea”, the MPS team taps into their experience and shares how other MPS users have made that work. I don’t have to reinvent the wheel. The team and the platform offer great value given the flexibility.”

~ Ellen Grunseth, Marketing Director

Exeley Inc

“MPS provided a refreshing product design to our Open Access content hosting platform. ScholarStor has the perfect mix of administrative control and user-friendly front-end functionalities for easy search and discovery of our content. Ultimately, MPS and the team were instrumental in enabling us to take our concept forward to our customers in the most time-efficient way possible.“

~ Dawid Cecula, Chief Executive Officer