Blog | Investors
MPS Limited, MPS Technologies, Publishing Solution, Content Creation, Content Development
  • Learning Solutions
    • eLearning Solutions
    • Experience Center Design
    • Experiential Learning Design
    • Consulting Services
    • Learning Platforms
    • A
  • Platforms
    • Content Workflow and Production
    • DigiCore
    • MPSTrak
    • Content Management, Hosting, and Delivery
    • mag+
    • THINK365
    • ScholarStor
    • Usage Analytics
    • ScholarlyStats
    • MPSInsight
    • Custom Development and Support
    • A
  • Content Solutions
    • Publishing Solutions
    • Content Authoring and Development
    • Digital Transformation
    • Accessibility Solutions
    • Marketing and Customer Support
    • A
  • About Us
    • MPS Turns 50
    • Overview
    • Board of Directors
    • Corporate Social Responsibility
    • Press Releases
    • Locations
    • A
  • Why MPS
    • Testimonials
    • Success Stories
    • Certifications
    • A

Hum-ulations! – Humanizing Business Simulations

September 5, 2019MPS LTD.

Hum-ulations! – Humanizing Business Simulations

There’s a scene from the movie Sully, in which Tom Hanks asserts, “In these simulations, you’ve taken all humanity out of the cockpit…”

Business simulations have become an integral part of education and upskilling. Faria and Nulsen (1996)1 claimed that about 97.5% of AACSB member schools used simulations as part of their curricula. That was about a quarter century ago. Over time, these simulations have transcended training to encompass designing and assessing systems, scenarios and even people. Executives such as Alan Mulally and Bruce Broussard seem to have been subjects of simulation assessments2.

That being the case, a business simulation’s success is measured by its closeness to reality. Back in 1993, Wolfe3 thought that business simulations had reached a relative point of saturation. But had they? Not at all! Technology and economy have provided plenty of fodder for the increasingly complex business simulations. The user experience and the scope of the simulations have increased drastically and dramatically across industries and specializations.

Despite this, in the words of Woods, “There’s always stuff to work on…”

The in-depth integration of human behavioral science into business simulations has still a long way to go. Human performance models and human-in-the-loop simulations have, for quite a few years, been given considerable focus in areas such as aviation, where simulations are built with high physical fidelity. But business simulations, being abstract computer representations, seem to lack this focus. It’s high time this oversight gets corrected.

I was recently invited to be a panelist for a business simulation contest organized by a major conglomerate. At the awards, one of the dignitaries who addressed the students said, “Do you know what’s different in real time from the simulations you’ve played? People! You can’t simulate people!”

But what if we can? Or at the bare minimum, what if we intend to? Take for instance, a business simulation game in which the player, sensing that he has too many people in the workforce, lays a few off. As far as the simulation goes, these are mere numbers. The simulation engine would probably translate a reduction in workforce into a reduction in cost. On the contrary, consider the CEO of a real company who must lay a few people off. What’s the psychological impact? Will a few other critical resources resign? Will the low morale bring down productivity in the short term? How about redistribution of the workforce rather than reduction? A simulation that accounts for all such questions would pull the player or the assessor closer to reality, thereby making the simulation experience more meaningful and successful.

Coming back to Sully, “You’re looking for human error. Then make it human!”

REFERENCE

1Faria et.al, “Business Simulation Games: Current Usage Levels – A ten-year update”, Developments In Business Simulation & Experiential Exercises, Volume 23, 1996 (https://pdfs.semanticscholar.org/ee0b/dfb1b130849642594e4d89f386f7b059d588.pdf)

2Dennis Carey et.al, “How Companies Are Using Simulations, Competitions, and Analytics to Hire”, HBR, Apr 22, 2016 (https://hbr.org/2016/04/how-companies-are-using-simulations-competitions-and-analytics-to-hire)

3Wolfe, Joseph (1993) A History of Business Teaching Games in English-Speaking and Post-Socialist Countries,” Simulation & Gaming, 24, 446-463.

Top Trending

  • eLearning solutionsHow to Build eLearning Content?
    September 20, 2018
  • Migrate from Flash to HTML5
    July 16, 2018
  • Content Authoring ToolReasons for Using Content Authoring Tools
    October 31, 2018
  • Cricket match5 Leadership Takeaways from the Recent India-Australia Test Series
    January 20, 2021
  • Rights and PermissionsRights Management Technology: Introduction (Part 1)
    June 11, 2020
  • Digital PrintingDigital Publishing Solutions
    September 7, 2018
  • Rahul Arora Chief Executive Officer of MPS LimitedRahul Arora confirmed Chairman and Chief Executive Officer of MPS Limited
    July 15, 2021
  • Content Authoring GuidelinesGuidelines for Using Alt Text
    October 5, 2018
  • Pros and Cons of BYODPros and Cons of BYOD
    November 14, 2018
  • How to Monetize Your magplus Powered AppHow to Monetize Your mag+ Powered App
    June 9, 2020

Related Articles

Publishing Interactive Content with HTML5

September 14, 2018MPS LTD.
Platforms
  • DigiCore
  • MPSTrak
  • mag+
  • THINK365
    • Order Management and Delivery
    • Content Hosting and Delivery
    • Usage Analytics
    • THINK365 Services
  • ScholarStor
  • ScholarlyStats
  • MPSInsight
Content Solutions
  • Publishing Solutions
  • Content Authoring and Development
  • Digital Transformation
  • Accessibility Solutions
  • Marketing and Customer Support
About Us
  • Overview
  • Board of Directors
  • Corporate Social Responsibility
  • Press Releases
  • Locations
Why MPS
  • Testimonials
  • Success Stories
  • Certifications
Others
  • Blog
  • Investors
  • SMART ODR

© 2025, MPS Limited - All rights reserved
Privacy Notice

This website uses cookies to enhance your digital experience. For additional details please visit Privacy Notice and Cookie Policy

MPS Ltd Logo
Powered by  GDPR Cookie Compliance
Privacy Overview

This website may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the website work as you expect it to and give you a more personalized web experience. We respect your right to privacy, so you can choose not to allow some types of cookies. Click on the different category headings to find out more. You can accept or refuse our use of cookies, by moving the selector switch in each category to change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer you.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Please enable Strictly Necessary Cookies first so that we can save your preferences!

Social Media Cookies

These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

Please enable Strictly Necessary Cookies first so that we can save your preferences!

Registration cookies

There are several ways you may register with a MPS’ site, for example you may register our forms for requesting a demo, contact us, subscribe to a newsletter, or register for an event.

While you have registered one of our contact forms in our sites, we combine information from your registration cookies with analytics cookies, which we could use to identify which pages you have seen on our sites.

Request Demo Contact Us